Serveotik ERP Serveotik ERP
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Built for retail in Egypt & Saudi

Sell faster. Track every SKU. Keep loyal customers coming back.

Barcode checkout, real-time inventory across branches, loyalty points, gift cards, returns, and full accounting. All in Arabic and English. Built for the way Arab retail actually works.

No credit card required. Import your products from Excel in 10 minutes.
Retail POS · Daialqamar 15:48 Scan barcode or search... Cotton T-Shirt · Blue · L + Added · EGP 280 SKU SH-BL-L Stock: 12 Customer Sara A. ★ Gold · 240 pts Promo SUMMER15 15% off applied RECENT SCANS Jeans · Black · 32 · EGP 450 ×1 Sneakers · White · 42 · EGP 1200 ×1 Receipt #1248 T-Shirt × 1 280 Jeans × 1 450 Sneakers × 1 1200 Subtotal 1930 SUMMER15 -289 VAT 14% 230 Total 1871 + 187 pts earned Pay · Cash Pay · Card
If this sounds like your store

The 4 problems we built Serveotik to fix

Retail margins are tight. Every leak hurts. We built Serveotik to plug the four biggest ones.

Inventory shrinkage you can't explain
You count stock at month-end and you're short 23 SKUs. Was it theft? Damage? Wrong receiving? Without daily tracking, you'll never know.
Slow checkout chases customers away
A long Saturday queue is sales walking out the door. Your POS lags. The barcode scanner doesn't talk to the system. Every transaction takes 90 seconds too long.
You don't know your customers
Who are your top 20 buyers? Which products do they buy together? When did they last visit? Without a customer profile, every visitor is a stranger.
Returns chaos kills trust
A customer returns an item 3 weeks later. No receipt. No record. Your cashier guesses. You either lose money or lose the customer.
How a single sale moves

From the scan to the shelf to the books — automatically

Every barcode scan triggers stock deduction, customer points, and accounting entries. No manual reconciliation.

01
Scan
Cashier scans the barcode. Item appears with the right price, the right tax, the right active promotion. Sub-second response.
02
Sell
Pick the customer (or create them on the fly). Apply discounts, redeem gift cards, accept cash, card, or store credit. Print or email the receipt.
03
Track
Stock deducts in real time across branches. Customer earns loyalty points. Sale posts to your accounting. Reports update instantly.
04
Reorder
When a SKU hits its par level, an automatic purchase order is suggested to your supplier. No more stockouts. No more dead stock.
Retail-shaped features

Every tool retail actually needs

Four pillars covering checkout, inventory, customers, and after-sale.

Checkout & Barcode

  • Barcode scanning with sub-second item lookup
  • Label printing with custom barcode generation
  • Multi-payment (cash, card, store credit, gift card)
  • Touch-friendly tablet POS

Inventory & Stock Takes

  • Real-time stock across all branches
  • Stock takes with discrepancy reports
  • Stock transfers between locations
  • Auto-reorder suggestions from par levels

Loyalty & Promotions

  • Loyalty program with points and tiers
  • Gift cards (issue, reload, redeem)
  • Promotion engine (BOGO, % off, fixed discount)
  • Customer purchase history and segments

Returns & Layaway

  • Returns with reason codes (size, defect, change of mind)
  • Store credit issued on returns
  • Layaway plans with installment tracking
  • Customer history protects against fraud
Real results

A family-owned retail shop in Alexandria

"I changed POS twice in two years. The first was slow, the second had no Arabic. Serveotik finally works for my team and my customers."

Nourhan
Retail Owner, Alexandria
Pricing

Three plans, real limits, no surprises

Retail Starter (5K EGP/year), Retail Growth (12K EGP/year), Retail Pro (25K EGP/year). Every plan includes 14 days free.

See Retail Plans
Frequently asked

Retail owner questions, answered

Does Serveotik support barcode scanners?
Yes. Any USB or Bluetooth barcode scanner that acts as a keyboard input works out of the box. Just plug in and scan. No driver installation needed.
Can I run a multi-branch retail chain?
Yes. Retail Growth supports 2 branches, Retail Pro up to 5. You see consolidated sales, transfer stock between branches, and run promotions across all locations.
How does the loyalty program work?
Customers earn points on every purchase. You set the earning rate (e.g. 1 point per 10 EGP) and the redemption value. Tiers (Silver / Gold / Platinum) unlock automatically based on spend. All in the customer portal.
Can I track which products are slow movers?
Yes. The Slow Movers report shows you SKUs that haven't sold in 30 / 60 / 90 days. Pair it with the Top Sellers report to make smart purchase decisions and avoid dead stock.
Is it ZATCA-ready for Saudi Arabia?
Yes. All receipts are ZATCA Phase 2 compliant with QR codes, VAT breakdown, and the required tax fields. Egyptian e-invoicing (ETA) is also supported.

Ready to stop guessing and start tracking?

Start your 14-day free trial. Import your products, train one cashier, run a real day. No credit card needed.